Reaktiv Blog

Meet the Reaktiv Studios Team: Rebecca Diamond

Customer Support Specialist Rebecca Diamond
Meet the Team is our way of introducing you to the Reaktiv Studios team members, new and old. First up is our customer support specialist, Rebecca Diamond.

Hi! For those of you I’ve not yet had the chance to meet, I’m Rebecca Diamond. If you’ve sent in a support ticket for the Design Palette Pro plugin, or interacted with our Design Palette Pro Twitter or Facebook accounts, chances are better than average I’ve been on the other side of the screen.

I came to Reaktiv Studios in July after working full-time as a WordPress freelancer from 2006-July 2009, and then joining forces with Rainmaker Digital from 2009-May 2017.

In addition to providing Customer Support via our help desk and monitoring our social media channels, I also do QA, in which I try very hard to break code that our developers create. Working with the team here at Reaktiv Studios is challenging, in the very best of ways. Because we’re always working on something new, there’s no sense of “same old, same old.”

I’m an ENFP, so I thrive on the chance to meet new people, solve new problems, and help make the web a prettier and happier place.

Outside of Work

When I’m not working, I’m usually hanging out with my husband of over 20 years, our teenage son, and our two cats. Either that, or I’m teaching knitting classes, designing knitting patterns, or dyeing yarn – because what’s cooler than 3D math that yields a wearable object?

That’s enough about me. I can’t wait to meet you! Feel free to drop an introductory comment below, or reach out to me on twitter @r_diamond or instagram @therealrebeccadiamond.

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Josh Eaton is Partner and Lead Facial Hair Cultivator at Reaktiv. He ships beautiful code facilitated by Sriracha, an intense calling to be your WordPress hero, and coffee.